I was shopping at Kroger about a week ago when I heard a FOX news broadcast over the intercom in the store.
As soon as I got home, I filled out Kroger’s on-line suggestion form to complain about hearing biased news in their store while I’m in there spending $200 on groceries.
I did not leave them my e-mail address on the form nor did I leave a phone number. All I left was the address for our post office box so that they could drop me a line (along with the 157 coupons they send me every week).
Since I did not leave a phone number, you might reasonably assume that no one at Kroger would attempt to contact me by phone.
My mother-in-law called today to ask me what I complained to Kroger about!
We are unlisted, of course, which explains why he didn’t get me. But, apparently, the guy who got my complaint just started rummaging through the Louisville phone book and calling people with our last name.
He told Patsy, my mother-in-law, that he was working on the problem and couldn’t promise it would be resolved, but he wanted me to know they were “considering” it.
It’s great that I made enough of an impression on him that he felt a need to track me down by any means necessary in an attempt to shut down any anti-Kroger discourse I might otherwise engage in.
How crazy is that? I mean, the fact that I didn’t leave a phone number should have served as a hint that I did not want him to bother me by telephone.
Vote here on how crazy YOU think this guy is on a scale of 1-100. Let’s say 1 is the sanest and 100 is chopping-up-your-parents crazy.
I’m guessing him at about a 75 on the loony meter. But, maybe I’m being too hard on him. I mean, he didn’t show up at my mom-in-law’s house, he just called her looking for me.
*By the way, I am not even going to entertain the thought that stalking people in this manner might be a Kroger policy. That would be way too scary, so please don’t suggest it. No, la la la, I don’t hear you, I don’t hear you, I don’t hear you.
The name’s Kroger. Freddy Kroger. Please don’t look in the closet.
LMAO. But, I fear you are right. 😀
Maybe it’s your proximity to Cincinnati? 🙂
I’d place it at a 30 on the scale. I’m slightly biased because I work “in retail” and am ecstatic anytime someone writes a coherent suggestion. On the other hand, I wouldn’t try to hunt them down by calling around to their relatives.
Does Kroger have those annoying affinity cards? (QFC here does, but Fred Meyer doesn’t — both are Kroger properties)
Another silly example of how a customer can effect change in the retail biz, one product at a time:
>> Freddy Kroger.
Check the thermostat… “It’s 97 degrees in here!”
Yeah, they have the annoying card thing going. I have one, but it might make you feel better to know that I secretly loathe myself every single time I use it.
I put fake info on my kroger card. It works just as well and “big brother isn’t watching.” I figure they don’t need me on a list so they know what brand of tampons I prefer. I miss out on the 170 coupons, but I would only clip them and stick them in a drawer until after the expiration anyway..As far as the phone call that is very CRAZY. How many other people with the same last name as you do you think they contacted before reaching a family member? I mean how lucky if they got patsy on their first try. Makes me want to shop at Winn Dixie, but they have cards now too and the store isn’t as clean..
I just thank God every day that your name changed when you married. I don’t want some nut tracking me down, finding out i’m kin to you. They have double off coupons up to fifty cents. Family will only stand behind you so far. Love Mrs. Smith.
Yeah, a story about me. I love it. Actually there are about 5 or 6 of us in the phone book. My name is no where anything that looks like a Debbie. Kroger man did say he did not know if he had the right number, (left a message) wonder if he called all of them with the same story?
By the way did you hear the story about the couple who were arrested for selling drugs in California. They had bought way to many baggies with the Kroger Card.